Privacy Policy
1. Introduction
Reveal Tek ("we", "our", or "us") operates the AI Badminton Live Stream application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our application and related services.
The App is designed to display live badminton scores and streams on tablets, smart TVs, or multi-screen setups within badminton venues. Users may configure court displays using a temporary pairing code system.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
The App does not require user accounts and does not collect personal user information such as name, email address, or phone number.
However, we may collect limited technical information necessary to operate and improve the service.
2.1 Device Information
We may automatically collect certain device-related information including:
- Device model
- Operating system version
- Device identifiers
- Application version
This information helps ensure compatibility and performance across supported devices.
2.2 Usage Analytics
We may collect anonymized usage data through analytics services to understand how the application is used. This may include:
- Feature usage
- Session duration
- Interaction patterns
- General usage statistics
This information is used solely to improve the application experience.
2.3 Crash Logs
Crash reports may be collected automatically to identify and fix technical issues. Crash reports may include:
- Device type
- OS version
- Error logs
- Diagnostic information
3. Device Pairing and Configuration
The App allows venue operators to configure multiple screen layouts for displaying badminton court streams.
3.1 Temporary Pairing Codes
When configuring screens, the system generates a temporary six-digit pairing code on our server. This code allows users to connect a display device to the court configuration.
The pairing code:
- Is temporary
- Does not contain personal information
- Is used only to connect a display device to a specific configuration session
3.2 Configuration Data
To enable multi-screen viewing, the system may temporarily store:
- Device pairing information
- Screen layout configuration
This information may be stored:
- On the device
- On secure servers
This data is used solely to maintain the active display configuration.
4. Third-Party Services
The App may use third-party services to support functionality and improve reliability.
These may include:
- Firebase — for analytics, crash reporting, and backend services
- Analytics tools — for anonymized application usage analysis
These third-party services may collect information in accordance with their own privacy policies.
Firebase Privacy Policy: https://firebase.google.com/support/privacy
5. How We Use Information
We use collected information to:
- Operate and maintain the application
- Enable screen configuration and device pairing
- Monitor application performance
- Detect and fix technical issues
- Improve functionality and user experience
We do not sell, rent, or trade personal information.
6. Data Storage and Retention
Because the application does not require user accounts, personal data is generally not stored.
Temporary operational data such as pairing and screen configuration may be stored:
- Locally on the device
- On secure servers
This data is retained only as long as necessary to support the active configuration and system operations.
7. Data Security
We take reasonable technical and organizational measures to protect information processed through the App.
Security measures include:
- HTTPS encrypted communication
- Secure server infrastructure
- Restricted access to system services
However, no system can guarantee absolute security.
8. Children's Privacy
The application is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If you believe a child has provided information through the App, please contact us and we will take appropriate steps to remove such information.
9. International Data Processing
Reveal Tek operates from Malaysia, and data may be processed on servers located in various jurisdictions depending on infrastructure providers.
By using the App, you consent to the transfer and processing of data in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or application functionality.
Updates will be posted on this page and will include a revised "Last Updated" date.
We encourage users to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Reveal Tek
Website: https://www.revealtek.com/
Email: support@revealtek.my